Privacy Policy

Effective date: 15-Nov-2023

Urban Zen Spa is committed to protecting the privacy and data of its users. This Privacy Policy outlines how we collect, store, protect, and use user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By accessing and using our website and services, you trust us with your personal information, and we assure you that we handle your data responsibly.

Collection, Use, and Sharing of User Data

We may collect personal information that you voluntarily provide us when you interact with our website or services. The types of personal information we may collect include:

  • Name
  • Contact information (email address, phone number)
  • Address
  • Payment information

We solely use your information to improve our services, communicate with you, and provide relevant promotional or marketing materials. We do not share your personal data with third parties without obtaining your explicit consent, except as necessary for legal compliance, prevention of fraud, or protection of our rights.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer required, we will securely delete, anonymize or remove it.

Users’ Rights to Their Data

We want our users to have control over their personal information and abide by their data rights. You have the following rights in accordance with applicable data protection laws:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request to update or correct your personal information if inaccurate.
  • Deletion: You can request the deletion of any personal information we hold about you, subject to legal obligations.
  • Objection: If you object to the processing of your personal information, we will review the objection, unless we have compelling legitimate grounds for the processing.

To exercise any of these rights or making inquiries, please Contact Us using the contact details provided at the end of this Privacy Policy. We will respond to and process your request in accordance with applicable data protection laws.

Data Security Measures

Protecting your personal information is our top priority. Urban Zen Spa maintains appropriate technical and organizational security measures to ensure the confidentiality, integrity, and availability of your data.

We implement industry-standard security techniques to safeguard your information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measure is completely foolproof, and we cannot guarantee the absolute security of your personal information.

Third-party data sharing

Urban Zen Spa solely uses Google Analytics to collect traffic data on our website. Google Analytics is a web analytics service that may track your usage on our website. This collected data is used for statistical purposes and helps us analyze and improve our website performance. Google Analytics may use cookies or similar technologies to track and store anonymous user data.

We do not have control over how Google Analytics processes your data. Thus, we recommend reviewing Google’s Privacy Policy for information on how they handle your data.

International Data Transfers

As Urban Zen Spa operates globally, the data we collect may be transferred to and processed in countries outside of your own, including countries outside the European Economic Area (EEA). By using our website or services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

Changes to Our Privacy Policy

Urban Zen Spa retains the rights to modify or update this Privacy Policy at any time without prior notice. Any changes made to this Privacy Policy will be promptly updated on our website. Therefore, it is advised to review this Privacy Policy periodically for any revisions.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: [email protected] Address: Privacy Policy

By using our website or services, you acknowledge that you have read and understood our Privacy Policy and agree to be bound by its Terms and Conditions.

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